FAQs
Frequently Asked Questions.
Welcome to our Chimkki online jewlery marketplace ! Here you will find a wide selection of high-quality and stylish jewelry pieces to suit any occasion. From sparkling diamond-look crystals to elegant pearls and gemstones, we have something for everyone. Our selection includes rings, earrings, necklaces, bangles, and more. We are constantly updating our collection with the latest trends and styles, so make sure to check back often. Shop with us and add some glamour and sophistication to your jewelry collection.
Shipping All Over India
We are pleased to offer shipping to all locations within India. Whether you are located in a major city or a small town, we can deliver our products directly to you.
Handle With Care
We take great care in managing and handling all of our jewelry pieces, ensuring they are well-protected and preserved. All of our jewelry is carefully packed and shipped to ensure it arrives in perfect condition
Easy Payment Modes
services such as Paytm, Google Pay, and PhonePe can be used to order payment information securely and make payments with just a few clicks.
UPI: Unified Payments Interface (UPI) is a digital payment system developed by the National Payments Corporation of India. It allows you to make payments directly from your bank account using smartphone.
The time it takes for an order to arrive will depend on several factors, including:
The location of the customer: Orders will typically take longer to arrive if the customer is located far from the point of origin (e.g. the warehouse where the product is stored).
The shipping method: Different shipping methods have different delivery times. For example, standard shipping may take longer than expedited shipping.
The availability of the product: If the product is in stock and ready to be shipped, it will typically take less time to arrive than if it is out of stock and needs to be restocked before it can be shipped.
Any delays or issues that may arise during the shipping process: Delays can occur due to factors such as bad weather, customs issues, or other unforeseen circumstances.
Chimkki Ornaments are carefully retested before sending how ever we can not provide any kind of warrenties
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
Proper care and maintenance of jewelry is important to keep it looking its best. Here are some tips for caring for your jewelry:
Store your jewelry separately: It’s a good idea to store each piece of jewelry separately, using a soft cloth or a jewelry box with compartments to prevent scratching or tangling.
Handle your jewelry gently: Avoid wearing your jewelry while participating in activities that may damage it, such as sports or manual labor.
Avoid exposing your jewelry to chemicals: Certain chemicals, such as bleach and chlorine, can damage or discolor your jewelry. It’s a good idea to remove your jewelry before applying lotions, perfumes, or other chemicals.
Clean your jewelry regularly: Dirt and oil can accumulate on your jewelry over time, dulling its shine. Clean your jewelry regularly using a soft cloth or a mild detergent and warm water.
Have your jewelry professionally cleaned: It’s a good idea to have your jewelry professionally cleaned and inspected at least once a year to ensure that it is in good condition.
By following these tips, you can help to keep your jewelry looking beautiful for years to come.
You can request customization request using by connecting with whatsapp number
Yes, we have two physical stores where you can browse and purchase our products in person. Our stores are located at Istle Story Kochin and [another location]. Please visit our website for more information on store hours and contact details, and don’t hesitate to stop by and say hello! We would love to see you.”
Yes, we offer promotions and discounts on a regular basis. Keep an eye on our website for special deals and discounts on selected products. to stay up to date on the latest promotions and discounts visit our website where you can browse all of our current promotions and discounts. Simply visit the ‘Promotions’ or ‘Sales’ section of our website to take advantage of these special offers.”